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High quality hotel in a good location for travel and easy access to waterfront for walking. Large guestroom with good facilities and extremely clean and fresh. Balcony with opening door for fresh air.
Jonathan
Juni 2025
The room, an executive twin, was so spacious, comfortable, attractive. We really liked the view overlooking the amusement park and the ferris wheel, and our ship that we were to board. The Minato Murai shopping/restaurant area was right out the first floor with our favorite morning cafe, Cafe de Brie. And it was so convenient to catch a train from the Minato Murai station. We had a health problem come up and with the kind assistance from the front desk manager, were able to get help. All of the employees were always helpful, in suggesting restaurants, directions and maps to Kamakura, and catching the limousine bus to the airport. We chose this hotel because our cruise was to start from Yokohama. It's a perfect hotel before the cruise. Recommend it highly!
Joanne
Mai 2025
We booked the bay view rooms and were not disappointed. The rooms are spacious and elegantly appointed. Location is perfect for families. Right across the street is the Cosmoworld amusement park with the giant ferris wheel. Next door is Queen's Square shopping mall and exit 5 to Minatomirai station. Approx. 1 block from the Cup Noodle museum, Yokohama Air Cabin. There are lots of shopping centers within a few blocks. Our rooms came with the buffet breakfast and it was delicious. There was a combination of Japanese and western breakfast (cereal, pastries, custom omelets, yogurt, etc) options. There was even a automated pancake machine. The staff were gracious and helpful. We will be staying here again.
Rochelle
Juni 2025
Our room was ready when we arrived early and so it was wonderful to be able to check straight in. The room was incredible and exceeded our expectations for size, comfort and view. We arrived via Shinkansen and Minatomirai Line, directly into the hotel from Queen's Square, which also has good restaurant options. We left for Haneda Airport the following afternoon on the bus directly from the hotel having spent a day in the area on foot. It couldn't have been more convenient for out last night in Japan.
Allison
Juli 2025
Lovely club lounge
Paul
Oktober 2024
We liked the location for easy access to Trains ,Pacifico,The main shopping complex . The breakfast buffet was excellent ,the view from our room was unforgettable and the bed was fantastic . We will definitely be back.
Paul
Dezember 2024
View from our room was spectular and the facilities in the room were excellent. Buffet breakfast was outstanding and catered for all tastes. Location excellent, clean and the people were very friendly which made a fitting end to our luxury cruise holiday.
Keith
Mai 2025
The views over the bay were just lovely! Our balcony was wonderful to sit on in the evening. The location in Tokyo plaza was perfect for just walking down and hopping on the subway.
Christian
Juli 2025
Nice location near the Queen building, so if you need a convenient store, get the metro, post office or any sort of food, you don’t need to step out of the hotel. Room was big as i got the executive twin room. Room had a balcony which was super nice. Bathroom had tub and shower with massage jets, which could allow guests to have a private “onsen” experience.
Paolo
März 2025
Stellar view of the picturesque waterfront, the Ferris wheel, wonderful way to wake up each day and dreamy at night. Pleasant, thoughtful room design and layout, nice ambience, natural light and good memories of Yokohama Bay. Super convenient! Right after the train ride into Minatomirai, straight to the the hotel in minutes! Best shopping areas, eateries, attractions, views, a pleasant stroll away! The staff is excellent, truly accommodating, from the moment we walked in till the moment we left. Well designed, nice feng shui, loved having a little balcony.
Eric
Januar 2025
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